Front API

Does Front have a public API?

Yes, and it is a good one. Front's Core API covers messages, contacts, channels, inboxes, teammates and analytics. Rules are the gap: the API lists them as human-readable summaries only, and rule set data tables are edited in the UI by adding rows or importing a CSV that replaces the whole table. Integuru's 2 verified actions cover exactly that gap, authenticated with your own Front login.

| | Front Core API | Integuru for Front | |---|---|---| | Access | API token created in Front settings | Your own Front login | | Covers | Conversations, messages, contacts, channels, teammates, analytics; rules as read-only summaries | Structured rule details and appending rows to rule set data tables | | Best for | Everything the Core API already exposes | Keeping rule data tables in sync with a CRM or routing service |

What you can do with the Front API

get_rule_details takes rule_ids, the numeric IDs from the rule edit URL (the 6812939 in /settings/global/rules/edit/6812939), and returns the structured definition for each rule. add_rule_data_row appends to a rule's data table in two modes: single mode with rule_id and a row object containing only the fields that rule uses, or batch mode with an operations array that targets one rule per operation and runs sequentially, which is how one webhook call can update a dozen rules at once. Keep Front's Core API for everything else and reserve these two actions for the tables it cannot write.

Who uses this

Support and operations teams that route conversations by account tier, region or owner keep those lookups in rule set data tables and let their CRM push changes through add_rule_data_row instead of re-importing a CSV every week. Teams that already read mailing lists from Groups.io or founder networks from YC Bookface through Integuru add Front for the inbox side under the same auth model.

Setup notes

Integuru authenticates against app.frontapp.com with your Front user. Collect rule IDs from the rule edit URLs first, call get_rule_details to confirm each table's columns, then send rows that include only those columns. In batch mode, operations run in order, so place dependent updates later in the array.

Get started

Install the CLI and connect your Front login:

npm install -g integuru

Or sign in at app.integuru.com and add Front. To bring row updates, row deletion or rule toggling into the same workflow, the Managed Service scopes and builds those actions against your account.