OptimoRoute API

Overview

OptimoRoute is a route optimization platform used by field service companies and delivery operators to plan daily driver routes, dispatch stops, and track completion across fleets ranging from a handful of drivers to several hundred. Its strengths are multi-stop route optimization, time window constraints, driver capacity planning, and a driver mobile app that guides drivers through their planned stop sequence. For AI dispatch tools, delivery management platforms, and operations automation products targeting field service or last-mile delivery companies, OptimoRoute is a common integration target: customers in those markets use it as their daily planning and dispatch system, and connecting to it programmatically is often necessary to automate the order-to-delivery workflow around it.

The API situation at OptimoRoute is a partial implementation: a REST API exists and covers order import and route reading. Operations engineering teams can use the official API to push order data into OptimoRoute and read back the planned routes the optimization engine produces. The gap is the real-time write surface. Dispatch updates, driver status changes, and driver communication are not exposed as API endpoints; they arrive as webhook events, meaning the platform pushes data to a registered endpoint when events occur but does not accept API calls that drive those state changes. An AI dispatch tool that needs to modify a route in response to a new order, update a stop status in real time, or read current driver location as an on-demand query cannot do any of those things through the official API surface.

Integuru generates a production-ready HTTP API for OptimoRoute using direct HTTP requests against the same endpoints the OptimoRoute web application uses internally for route management, driver tracking, and dispatch operations. The ten planned actions extend the official API surface into the real-time dispatch operations it leaves out: route creation and modification, driver location queries, stop status updates, and delivery proof retrieval give operations automation teams the full interactive API surface that the official REST API covers only partially.

Why Teams Need This Integration

OptimoRoute's read-heavy API surface creates a consistent gap for operations engineering teams and AI dispatch tools that need to close the loop between route planning and real-time delivery execution.

AI dispatch agents and real-time operations automation. Dispatch automation tools that receive new delivery orders throughout the day and need to assign them to the nearest available driver cannot use the official OptimoRoute API for the assignment write. add_order_to_route and create_route are the actions that let an AI dispatcher respond to demand in real time rather than batching order imports for the next planning cycle. get_driver_location gives the agent a live position read for distance calculation and ETA estimation, a query that the webhook-only event model cannot satisfy on demand. Operations platforms that monitor driver progress and surface exceptions for dispatcher review need update_stop_status as a write action to keep the OptimoRoute record current as delivery outcomes are logged.

E-commerce order orchestration platforms. Last-mile delivery platforms and e-commerce fulfillment tools that use OptimoRoute as the route planning layer need list_orders, get_order_detail, and add_order_to_route to manage the order lifecycle across the fulfillment and delivery systems without manual re-entry. When a new e-commerce order arrives, the orchestration platform needs to create it in OptimoRoute, assign it to an available driver's route, and then track its progress through list_shipments and get_delivery_proof after delivery. The official API handles the initial order import but not the dynamic route assignment or delivery proof retrieval.

Real-time visibility and customer notification platforms. Customer experience tools that send delivery ETAs and completion notifications need get_driver_location and get_delivery_proof as on-demand API calls, not as webhook-triggered events that only fire when the platform decides to send them. A customer notification tool that cannot query driver location on demand cannot calculate a real-time ETA for a delivery that is running late due to traffic. get_delivery_proof closes the notification loop by providing the completion timestamp, signature, and photo that delivery confirmation messages include.

Supply Chain Workflows This Integration Covers

The ten planned actions cover the route management and real-time dispatch surfaces that operations engineering teams need from OptimoRoute:

• Route planning: list_routes, get_route_detail, and create_route cover the route index, full route plans with stop sequences and time windows, and route creation for AI dispatch tools and operations platforms that need to plan and modify routes programmatically.
• Order management: list_orders, get_order_detail, and add_order_to_route surface the order catalog with assignment status and support dynamic order assignment to existing routes for e-commerce orchestration and real-time dispatch platforms.
• Driver operations: get_driver_location and update_stop_status give dispatch automation tools live driver position data and the ability to record delivery outcomes without requiring drivers to use the mobile app as the only write channel.
• Shipment tracking and proof: list_shipments and get_delivery_proof provide shipment records and completion evidence including signature and photo for customer notification, audit, and proof-of-delivery workflows.

Adjacent Integrations

Integuru already operates in the logistics space in production. The uShip integration delivers live invoice listing for freight and large-item shipping marketplace workflows, demonstrating Integuru's direct HTTP approach on a logistics platform with no official developer API. The OptimoRoute integration follows the same architecture: direct HTTP requests against the internal API layer, without browser automation, delivering sub-3-second response times and 24/7 on-call maintenance on Production plan accounts.