PBS Systems has no public API at all. How does Integuru access it?

Integuru uses direct HTTP requests against the same endpoints the PBS Systems web application sends during normal operation. When a dealer service advisor opens a repair order, a manager pulls an inventory report, or a finance manager processes a deal, PBS Systems sends authenticated HTTP requests from the browser to its backend. Integuru maps those request patterns, handles authentication including session management and multi-factor flows, and exposes the resulting data as a documented HTTP API. There is no partner program to enroll in and no PBS approval required.

We serve Canadian dealers who use PBS. What data privacy requirements apply?

Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and provincial privacy legislation govern customer data handling for Canadian dealer operations. PBS Systems data for Canadian dealer customers is subject to these requirements. Integuru's Production plan includes the authentication and session management infrastructure that supports building compliant integrations; discuss your specific Canadian data handling requirements when you chat with us, including any provincial requirements that apply to your use case.

How long does it take to get access to PBS Systems through Integuru?

Chat with us. Most integrations are scoped and ready for testing in 1-2 weeks. PBS Systems is the integration gap that blocks the most automotive tech platforms trying to reach Canadian dealer groups: there is no official path for any development team, regardless of company size or program enrollment. The scoping call covers your specific workflow needs, from inventory and deals to service and F&I. From there Integuru maps the relevant PBS endpoints, handles authentication, and delivers a documented HTTP API.

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PBS Systems API

PBS Systems, the dominant DMS for Canadian franchise dealerships, has no documented public API. Integuru can generate a production-ready HTTP API covering inventory, deals, service, and CRM for automotive tech teams serving Canadian dealers. Chat with us to get started.

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Free sandbox trial before production

<3 sec

Response latency per call

99.9%+

Reliability rate on generated APIs

24/7

On-call maintenance on production plans

Sandbox trial before production

What PBS Systems currently offers publicly

No API

PBS Systems is the dominant dealer management system for Canadian franchise dealerships. No documented public API exists. Automotive technology platforms serving Canadian dealer groups, including EV tools, service scheduling applications, F&I automation products, and CRM systems, have no official programmatic access path to PBS data.

PBS Systems official site

How Integuru fills the gap

Integuru generates a production-ready HTTP API for PBS Systems with no public API to build on. It maps the authenticated network requests the PBS Systems web app already makes, handles the login flow including 2FA, covers the branching states real accounts hit, and keeps the API running with 24/7 on-call maintenance on production plans.

Planned endpoints

Actions Integuru could expose

Final scope is confirmed when the integration is built

list_vehicles

Return a paginated inventory of vehicles from PBS with VIN, make, model, year, trim, mileage, and stock status

get_vehicle_detail

Retrieve the full record for a single vehicle including pricing, options, days on lot, and reconditioning status

update_vehicle_status

Update a vehicle's pricing, availability status, or inventory flag within PBS Systems

list_deals

Return a list of active and closed deals filtered by date range, salesperson, and deal type

get_deal_detail

Retrieve the full deal record including customer, vehicle, financing terms, F&I products, and deal status

create_deal

Open a new deal record against an existing customer and vehicle within the PBS DMS

list_service_orders

Return open and closed repair orders filtered by date range, advisor, and vehicle

get_service_order_detail

Retrieve a single repair order with labor operations, parts lines, technician assignments, and completion status

create_service_order

Open a new repair order for a vehicle within PBS, assigning a service advisor and initial labor operation

list_customers

Return a paginated customer roster with contact details, vehicle ownership history, and deal or service flags

get_customer_detail

Retrieve the full customer record including contact information, purchase history, and open service items

create_customer

Create a new customer record in the PBS CRM layer with contact, address, and communication preference data

get_fi_menu

Retrieve the F&I product menu for an active deal including available products, pricing, and reserve structures

submit_fi_contract

Submit a signed F&I contract for an approved product against an active PBS deal record

...many more

These actions reflect what Integuru would generate based on the workflows PBS Systems exposes through its web interface.

Need a different PBS Systems action?

Tell us the workflows and accounts you need. Requested integrations are delivered to a sandbox you can test free before production.

Process

What happens after you book a call

1Tell us the PBS Systems workflows you need
Book a call and list the actions, account types and call volume. There is no separate build fee to start.
2Integuru builds the API in days
The team maps the authenticated requests PBS Systems makes into a direct HTTP API, covering the edge cases you named, and delivers it to a sandbox you test free.
3Move to production, maintained
Call documented REST endpoints from your stack, and hand breakage to Integuru: production integrations are maintained around the clock, with auth auto-healing included.

Guide

PBS Systems integration guide

Overview

PBS Systems is the dominant dealer management system for franchise auto dealerships in Canada, used by a large share of Canadian franchised dealers for inventory management, deal processing, service operations, F&I, and CRM. Automotive technology companies that serve the Canadian dealer market, or US-based platforms expanding into Canada, encounter PBS as the primary DMS integration dependency for a significant portion of their target customers. Unlike the US DMS market, where CDK and Reynolds compete for franchised dealer share, PBS occupies a stronger position among Canadian franchised dealers with less direct competition from US-headquartered DMS vendors.

PBS Systems has no documented public API. There is no partner program to apply to, no developer portal to register with, and no formal integration path of any kind for third-party software. For automotive technology companies serving Canadian dealer groups, this is a complete programmatic access gap: an EV range-planning tool, a service scheduling application, an F&I automation product, or a CRM system cannot pull or push PBS data regardless of how willing the dealer is to share access. The gap is structural, not the result of a partner program that could theoretically be joined with enough business development effort.

Integuru generates a production-ready HTTP API for PBS Systems using direct HTTP requests against the same endpoints the PBS web application uses internally. Inventory records, deal data, service orders, customer CRM, and F&I workflows are all reachable through Integuru's reverse-engineered API without a PBS integration program. The Production plan includes 24/7 on-call maintenance to handle session management, authentication flows, and endpoint changes before they affect your production calls.

Why Teams Need This Integration

The absence of any official PBS API means that every automotive tech company serving Canadian dealers is in the same position: build a workaround or leave those customers unserved.

EV tools and digital retail platforms for Canadian dealers. Electric vehicle range tools, charging network integrations, and digital retail platforms need inventory data from PBS to surface EV-specific vehicle information to customers during the buying journey. list_vehicles and get_vehicle_detail return the PBS inventory layer with VIN, trim, options, and availability. Canadian franchise dealerships selling OEM EV brands use PBS as their inventory system of record, and without programmatic access to it, EV-focused tools are manually refreshed at best.

Service scheduling and customer communication tools. AI service advisors, digital inspection platforms, and service appointment tools need list_service_orders, get_service_order_detail, and create_service_order to read the PBS service drive state and push back updated data. Service scheduling applications that offer online booking for Canadian dealer customers need write access to the PBS service layer to complete that booking without a service advisor manually entering it.

F&I automation for Canadian compliance. F&I technology companies serving Canadian dealers face provincial disclosure requirements and product presentation rules that differ from US requirements. Products that automate F&I compliance documentation, track product penetration by province, or generate regulatory reports need get_fi_menu and submit_fi_contract to operate within the PBS deal workflow. Without programmatic access, these compliance workflows remain manual.

CRM and customer lifecycle platforms for Canadian dealer groups. Multi-DMS CRM connectors that serve dealer groups across Canada and the US need PBS alongside CDK and Reynolds to maintain a consistent customer view. list_customers, get_customer_detail, and create_customer support customer lifecycle management for PBS-based dealers. Dealer groups that want a single CRM view across rooftops running different DMS platforms are blocked by PBS's lack of API access at exactly the point where a cross-platform customer record would be most valuable.

DMS Workflows This Integration Covers

The fourteen planned actions cover the PBS Systems operational loop across inventory, deals, service, CRM, and F&I:

Inventory management: list_vehicles and get_vehicle_detail surface the live PBS inventory with VIN, pricing, options, and reconditioning status. update_vehicle_status gives downstream tools write access to update pricing and availability.
Deal management: list_deals and get_deal_detail return active and closed deal records with customer, vehicle, financing terms, and F&I product data. create_deal opens new deal records for desking and digital retail tools.
Service orders: list_service_orders and get_service_order_detail cover the repair order layer with labor operations, parts, and technician assignments. create_service_order gives external service tools write access to the PBS service drive.
CRM and customer data: list_customers, get_customer_detail, and create_customer support CRM sync, customer engagement, and lead intake tools that need a live, writable customer roster tied to PBS deal and service history.
F&I processing: get_fi_menu retrieves available F&I products and pricing for an active deal. submit_fi_contract pushes signed contracts back for compliance and contracting automation.

Adjacent Integrations

Integuru does not currently have live automotive-specific integrations. The approach has been validated across enterprise platforms with no public API and comparable authentication requirements. The Modmed integration covers 21 live actions on a cloud EHR platform that similarly offers no lightweight self-serve developer path. The NextGen integration delivers 10 live actions for a healthcare platform requiring multi-location account management, the same multi-rooftop access pattern that Canadian dealer groups running PBS need. The eClinicalWorks integration demonstrates Integuru's approach to platforms with complex session management and no open developer API, directly applicable to PBS Systems.

For service department staffing and scheduling operations alongside PBS, the Workeasy integration and HomeBase integration provide workforce management data for Canadian dealer service operations.

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Live, production-ready integrations, not requests

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