simPRO API

Overview

simPRO is an enterprise field service management platform with strong adoption among electrical, plumbing, HVAC, and security contractors in Australia, New Zealand, and the United Kingdom. It handles complex multi-technician jobs with multiple scheduled sections, purchase order management, subcontractor coordination, and detailed job costing alongside the standard job, customer, and invoicing workflows. Its depth in the trade contractor segment makes it a frequent integration target for enterprise resource planning connectors, accounting automation tools, and field service analytics platforms operating in the ANZ and UK markets.

The simPRO partner API exists and covers core job, customer, and invoice data. The barrier is not capability but access. simPRO does not offer a self-serve developer account, an open sandbox, or any documented path for testing before partner enrollment is complete. Partners report a multi-month onboarding process between submitting an application and receiving production API credentials. For a team building an ERP connector, a subcontractor coordination platform, or an AI dispatch tool that needs to validate an integration against real simPRO data, the partner timeline is a multi-month dependency before a single API call can be made.

Integuru generates a production-ready HTTP API for simPRO using direct HTTP requests against the same endpoints the simPRO web application uses internally. Job records, customer sites, invoice data, purchase orders, and the technician dispatch schedule are all reachable without a partner agreement. The Production plan includes 24/7 on-call maintenance so session state and endpoint changes are handled automatically before they affect your calls.

The web application layer. simPRO's partner REST API and its browser-based web application are separate surfaces. Integuru works at the web application layer, using the same authenticated HTTP requests the browser sends when a job manager creates a job section or a technician marks a site visit complete. The multi-month partner enrollment process does not apply.

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Why Teams Need This Integration

The partner-only barrier creates specific blockers for the teams most likely to build on simPRO data in the ANZ and UK markets.

ERP and accounting platforms serving trade contractors. list_invoices and get_invoice_detail are the two actions that accounting sync pipelines need most. simPRO generates detailed invoices for complex multi-trade jobs, and connectors that reconcile this data with Xero, MYOB, or SAP depend on programmatic access. Without a partner agreement, teams either wait months for credentials or maintain manual export workflows that break whenever invoice volume scales.

Subcontractor and supply chain coordination platforms. get_purchase_orders is the action that distinguishes simPRO integrations from simpler field service platforms. simPRO manages purchase orders linked to specific jobs and suppliers, and platforms that coordinate material procurement, track delivery status, or automate supplier payments need this data programmatically. The partner API covers purchase orders, but the enrollment delay blocks access before any validation is possible.

AI-powered scheduling and dispatch tools. get_schedule, create_job, and update_job_status cover the multi-section dispatch loop that simPRO manages for complex trade jobs. An AI tool that optimizes crew allocation across simultaneous job sections, routes technicians based on trade qualifications, or pushes section status from field notes needs write access to the simPRO job layer. The partner gate puts this capability months out of reach for teams that need to ship a working prototype this quarter.

Field service analytics and job costing platforms. list_jobs and get_job_detail feed the job-level data that enterprise analytics platforms need: actual versus estimated hours per job section, subcontractor cost versus billable rate, and completion rates by trade type and region. These metrics live in simPRO but require programmatic access to aggregate across hundreds of active jobs without relying on scheduled report exports.

CRM platforms for trade contractors. list_customers and get_customer_detail give CRM platforms a live view of every simPRO customer with multiple site addresses and service history. Trade contractors often service the same facility across multiple disciplines (electrical, HVAC, plumbing), and CRM tools that cannot read multi-site customer records without a partner agreement are forced to rely on CSV exports that go stale within days.

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simPRO Workflows This Integration Covers

The ten planned actions cover the core operational loop of a trade contractor running on simPRO:

• Job management: list_jobs and get_job_detail surface the active and historical job roster with multi-section scheduling, technician assignment, and invoice linkage. These anchor every downstream analytics, ERP, and dispatch workflow.
• Job lifecycle operations: create_job and update_job_status cover the full job cycle from booking through completion, giving AI schedulers and ERP connectors write access to the simPRO job layer without a partner enrollment dependency.
• Customer management: list_customers and get_customer_detail handle the customer and site record lifecycle for CRM sync and multi-site service history retrieval.
• Invoicing: list_invoices and get_invoice_detail provide structured invoice data with line items, tax summary, and payment status for accounting sync and job costing analysis.
• Dispatch scheduling: get_schedule returns the technician dispatch schedule with job section assignments and time windows for AI routing tools and workforce planning platforms.
• Supply chain: get_purchase_orders surfaces purchase orders linked to jobs and suppliers for procurement automation and supplier payment workflows.

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Adjacent Integrations

Integuru already operates in the field services vertical with live production integrations across job management, customer records, invoicing, purchase orders, and technician dispatch. Teams building ERP connectors, subcontractor coordination platforms, or AI dispatch tools for trade contractors in the ANZ and UK markets will find the same HTTP-layer approach applies directly to other enterprise field service platforms gated behind formal partner programs.